2563 Pratt Avenue
Portland, WA 97205
Job Objective : To increase value of the company through excellence as Collection Specialist.
Summary of Qualifications
Solid Experience in working with a document imaging system.
Profound knowledge of collection industry standards of practice.
Proficiency in computer and Microsoft excel.
Immense ability to make independent decisions regarding accounts.
Remarkable ability to do minor math calculations to determine proper delinquency.
Uncommon ability to control and focus on customer collections calls.
Collection Specialist, 2009 - Present
Bureau Veritas - Buffalo, NY
Communicated in an accurate manner both in written and verbal.
Performed due diligence on delinquent accounts.
Developed successful and appropriate repayment plans.
Conducted inbound and outbound collection calls.
Provided single point of contact for customer.
Reconciled discrepancies and handled customer inquiries relating to accounting records.
Bachelor's Degree in Accounting, 2009
Everest College, Vancouver, WA
GPA 3.65 (on scale of 4.0)