1158 Terry Lane
Longwood, FL 32750
Objective : To obtain Customer Service Coordinator position that will allow me to utilize my skills and has potential for growth.
Ability to follow directions from a supervisor
Ability to accept constructive criticism
Ability to maintain consistent attendance and adhere to scheduled shifts
Ability to effectively communicate information to all departments.
Ability to answer and direct all incoming telephone calls
Customer Service Coordinator, 2010 - Present
Siemens Industry, Inc. - Pittsburgh, PA
Coordinated activities on ramp.
Ensured a safe working environment.
Reported employee performance feedback.
Acted as primary point of customer contact.
Ensured accurate and complete response to requests.
Filed customer records in compliance with SST Quality System.
Coordinated all aspects of service and resolved problems.
Supported Marketing initiatives.
Bachelor's Degree in Customer Care Management, 2010
Philander Smith College, Little Rock, AR
GPA 3.40 (on scale of 4.0)