Objective : Obtain a position as Patient Access Representative.
In depth knowledge of delivery system business operations processes
Familiarity with medical terminology
Excellent customer service skills
Ability to provide feedback and education to other staff
Ability to effectively communicate during stressful situations
Ability to ensure that all matters related to patient information are kept secured
Patient Access Representative, 2010 - Present
Conifer Health Solutions - Roswell, GA
Accessed patient inquiry screens.
Facilitated the patient admission flow.
Received patient payments.
Obtained and entered all pertinent information accurately.
Prepared and sent recall notifications to patients.
Coordinated with other departments.
Associate Degree in Medical Office Administration, 2010
West Shore Community College, Scottville, MI
GPA 3.26 (on scale of 4.0)