4801 West Street
Grand Rapids, MI 49503
Objective : Obtain a position as Quality Consultant.
Remakrable experience in performing quality control and management activities
Deep knowledge of ISO 9001 and CMMi procedures
Sound knowledge of performance improvement methodologies
Familiarity with change management tools
Proficient with CQI and QM tools
Ability to implement quality improvement initiative
Ability to identify and mitigate quality issues
Ability to perform operational, security and financial audits
Quality Consultant, 2010 - Present
TRC Companies, Inc - Houston, TX
Developed audit programs to ensure quality of business operations.
Reviewed and recommended improvements to company processes and guidelines.
Evaluated performances of business quality.
Resolved process and workflow issues.
Identified process gaps and suggested action items.
Worked with Compliance Analysts in policy implementations activities.
Conducted CQI and QA trainings to staffs.
Bachelor's Degree in Engineering, 2010
Goddard College, Plainfield, VT
GPA 3.27 (on scale of 4.0)