384 Broadway Avenue
Chattanooga, TN 37415
Career Objective :
Seeking position as Quality Management Coordinator.
Summary of Qualifications
Hands-on experience in supervision, maintenance, monitoring and management of Quality Management activities and programs
Remarkable knowledge of quality and utilization management, quality systems management, continuous improvement methodologies and QM principles
Profound knowledge of QM programs, CQI, program planning and evaluation, and program administration grants management
Familiarity with International business in SSO environment
Proficient in using MS Office, internet, web applications and Navision software
Outstanding ability to identify and resolve work-related issues and problems, in an effective and efficient manner
Commendable ability to interact with QI staff, external project leaders and funding partners, in a positive manner
Great ability to conduct audits of records of company services and projects for quality improvement, in a proper and accurate manner
Quality Management Coordinator, 2012 - Present
Ridgeview Behavioral Health Services - Oak Ridge, TN
Supervised, coordinated and monitored all quality improvement, resource improvement and performance improvement activities for assigned services.
Oversaw and managed all QM activities inside and outside of organization, efficiently.
Networked with colleagues, peers, potential funders and existing funding partners.
Prepared, maintained and presented clear, correct and concise QM reports, recommendations and other work related information for review at meetings with personnel from assigned services.
Tracked and interpreted all statistical data present in Quality Management reports and evaluations.
Conducted root cause analysis, and review of risk management activities.
Evaluated and monitored appropriate corrective actions and improvement activities to maintain quality of work delivered.
Participated in Quality Improvement committees and council meetings.
Bachelor's Degree in Health Science, 2012
Howard College, Big Spring, TX
GPA 3.32 (on scale of 4.0)