Sample Reception Manager Resume

Martha Tomaszewski
2677 Turkey Pen Road
New York, NY 10016
Tel# (123)-205-6269
E-mail: martha@resumesamples.info

Job Objective : Obtain a job as Reception Manager using my experience and skills.

Related Skills
Vast working experience in providing customer care
Profound knowledge of NHS
Familiarity with Employment Law
Proficient with Word, Excel
Ability to remain calm in fraught circumstances
Ability to lead and manage a team

Work Experience
Reception Manager, 2009 - Present
Belvedere Hotel - New York, NY

Reported to the Director of Front Office and Assistant Director.
Ensured schedules were correct and sufficient staff was in place to meet demands of the operation.
Ensured that all staff members within the Front Office were adhering to the established policies.
Promoted team-work and quality service through daily communication.
Documented and recorded all incidents involving guests or employees.
Informed Management of hazardous situations.

Academic Qualifications
Bachelor’s Degree in Office Management, 2009
Lycoming College, Williamsport, PA
GPA 3.52 (on scale of 4.0)

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