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A receptionist is the first person who entertains inquiries of guests in hotels, offices, and other business establishments. Regardless of industry, receptionists ensure they provide exceptional customer service. They may also answer phone calls and e-mails, receive packages and letters, or perform various administrative tasks. Most employers prefer receptionists to have a high school diploma with at least 2 years experience in a related field. When writing a receptionist resume, it is important to include administrative skills, seminars attended and relevant work experience to have an advantage over other candidates. An impressive receptionist resume must provide evidence of loyalty, customer service skills, and expertise working as a receptionist in the industry he/she is applying in.
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Sample Receptionist Resume
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Robert Spriggs
719 Kidd Avenue
Craig, AK 99921
Tel# (111) 225-8864
E-mail: Robert@eemail.com
Career Objective: Looking for work as a Receptionist to help increase the client base and help the company to meet their long-term goals.
Skills and Abilities
Knowledge of office procedures, filing systems, and record keeping.
Proficient in Microsoft Word, Excel, Outlook and Access.
Experience with general office equipment such as copiers, fax machines, postage meter, etc.
Experience in handling multiple phone lines.
Strong interpersonal communication skills and effective decision-making capability.
Knowledge of appointment Scheduling and Ordering Office Supplies.
Ability to organize and manage multiple priorities.
Work Experience and Accomplishments
Receptionist, 2007 - Present
DRS Technologies Inc, United States
Responsible for daily office procedures including, filing, answering phones, mail distribution, and other duties as assigned.
Assisted with creation, editing, and circulation of company newsletters and group emails.
Handled daily cash management.
Scheduled and confirmed appointments and follow-up visits.
Received incoming orders for equipment via telephone, walk-in, or facsimile.
Operated telephone switchboard to answer, screen and forward calls.
Distributed incoming mail to appropriate parties.
Provided information and took messages.
Education
Bachelor of Science in Commerce, 2007
University of Mississippi, University, MS
GPA 3.74 (on scale of 4.0)
References
Will be provided upon request.
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